Shipping & Returns

Welcome to VOESH, your go-to destination for the cleanest, safest, and healthiest spa care at home or in the salon.

We’re confident you’ll love your VOESH products, but if you’re not completely satisfied with your order for any reason, please let us know and we’ll be happy to help.We stand behind our products and offer hassle-free returns within 30 days of your purchase date.

For any questions or concerns, you can email us at cs@voesh.com or submit a return request here.

SHIPPING

We accept orders at any time, 24 hours a day, 7 days a week. Orders placed on voesh.com are typically processed within 2-3 business days, Monday-Friday (excluding weekends and holidays). Orders placed after 1pm EST will be processed the following business day. You’ll get a shipment notification email with a tracking number as soon as your package ships. We ship with UPS and USPS. Estimated shipping time for contiguous U.S. orders takes about 3-5 business days to arrive after shipping. Get free U.S. ground shipping on consumer orders of $35 or more and on professional orders of $125 or more (excludes Hawaii and Alaska).

We are so sorry for the inconvenience, but we are unable to ship outside of the United States at this time. This also includes Canada, as we are abiding by Quebec's Bill 96 French language requirements. On the other hand, VOESH is available in salons around the world! Make sure to check the salons near you to see if they carry our products, or contact us at cs@voesh.com to find a VOESH distributor near you.


INTERNATIONAL

We are so sorry for the inconvenience, but we are unable to ship outside of the United States at this time. This also includes Canada, as we are abiding by Quebec's Bill 96 French language requirements. On the other hand, VOESH is available in salons around the world! Make sure to check the salons near you to see if they carry our products.


RETURNS

We want you to love our products as much as we do. However, if you are not totally satisfied with your purchase for any reason, log in to your account and submit a return request within 30 days of your purchase and we will be happy to assist you with an exchange or return. Once the return is processed, we will credit your original form of payment, minus shipping. We are sorry, but shipping fees are non-refundable.

Still have questions? Contact us at cs@voesh.com and our team will be happy to help you.

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